*i advise any 1 with a commonwealth account to get a new account and pin number other wise you will not have a leg to stand on until the bank repays you.
We lost our $ and have being informed we may have to wait up to 3 months :twisted: :twisted: :evil: :twisted: :evil:




McDonald's reveals EFTPOS skimming in Perth card fraudArticle from: PerthNowFont size: Decrease Increase Email article: Email Print article: Print Submit comment: Submit comment Nicole Cox, police reporter

FAST food chain McDonald's has revealed customers' account details have been skimmed from EFTPOS terminals at Perth outlets - and says the fraud may continue.

McDonald's Australia says it cannot guarantee that more West Australians will not be fleeced in the EFTPOS fraud scam that has siphoned hundreds of thousands of dollars from unsuspecting customers this week.

Update: Police call to change PINs as take hits $2.5 million



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Are you a victim of card skimming? Tell us which McDonald's your card was skimmed at in the comment section below.
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McDonald's WA state manger Sharon Paz today revealed that the company had taken steps to minimise the risks to its customers, replacing EFTPOS terminals at restaurants targeted in the fraud.

EFTPOS skim haul hits $450,000: click here

But Ms Paz would not offer a guarantee to customers using EFTPOS that they would not be caught up in the scam.

Thousands of accounts hit: click here

She also declined to say exactly when the EFTPOS machines were removed this week or which stores they were removed from.

On Tuesday, WA Police issued a state-wide alert after receiving dozens of complaints reporting missing money after transactions from point-of-sale EFTPOS machines since Monday.

Shoppers stung: Click for original story and 150 comments

While police have so far refused to detail exactly how the fraud was happening, it is understood McDonald's is the only store to have been targeted.

PerthNow understands that the sophisticated scam has netted hundreds of victims and more than $750,000 has been siphoned from bank accounts.

``We understand this is a very difficult time for our customers and as a result of that, as a precautionary measure…we’ve taken out our EFTPOS devices and substituted them for new ones,’’ Ms Paz said.

``Every step that we’ve taken, we have very much done in conjunction with the police. We have a shared common goal. We want to make sure we do the right thing by our customers.

``They want to do that same thing by the people of WA as well. Again, they want to make sure that they investigate correctly so they can catch the people who are doing this fraudulent activity.’’

It is understood that bank accounts have been emptied from other parts of Australia, particularly in New South Wales, as well as offshore, including the United States, United Kingdom and Canada.

Until now, police have been aware only of automatic teller machine skimming scams, whereby criminals obtain bank account and PIN details after fitting secret card-reading devices to ATMs and hidden mobile phone cameras to record bank customers entering their secret PIN.

Detective Senior Sergeant Pete Davies, from the Major Fraud Squad, said that for operational reasons, he could not disclose the methodology the criminals were using to fleece bank accounts or the stores targeted in the scam.

``Although this issue is new to WA, this type of crime is happening around the globe, world wide. There are no boundaries,’’ Det Sen-Sgt Davies said.

``We are following a number of lines of inquiry.

``I’d like to assure everybody that police are doing everything that we possibly can to investigate and resolve this issue.

``The financial institutions are working very hard and are working closely with us to identify the exact scale that this has occurred and to let us know how many people are involved. That work is still ongoing.’’

He urged anyone who had used credit or debit cards at McDonalds stores to check their bank statements to determine if they had been targets of the fraud.

Suspected unauthorised withdrawals should be reported immediately to your financial institution.

Reports of suspected fraud can be made to police by calling 131 444.

Suspicious activity can be reported to Crime Stoppers on 1800 333 000.